Privacy Policy
Effective Date: June 16, 2025
MurcMerch LC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order.
Information We Collect
We collect the following types of information when you use our site or purchase from our store:
-
Personal Information: Full name, email address, phone number, billing/shipping address, and payment details
-
Order Information: Products ordered, quantities, customization details, and order history
-
User-Submitted Content: Any custom artwork or text you upload for personalization
-
Technical Information: Browser type, IP address, device info, cookies, and usage data (via Wix analytics tools or third-party apps)
How We Use Your Information
We use your information to:
-
Process and fulfill orders
-
Provide order updates and shipping notifications
-
Respond to customer inquiries or issues
-
Improve website functionality and user experience
-
Prevent fraud and ensure platform security
-
Comply with legal or tax obligations
​
We do not sell or rent your personal data to third parties.
Cookies and Tracking Tools
Our site uses cookies and similar technologies (via Wix or integrated apps) to improve performance, track traffic, and enable shopping cart functionality.
You may adjust your browser settings to disable cookies, but this may affect how the site functions.
Third-Party Services
We may share necessary data with third-party providers solely to perform essential services, such as:
-
Payment processing
-
Shipping and logistics
-
Website hosting and analytics
​
These providers are required to protect your data and use it only for their specific services.
Data Retention
We retain your personal information as long as necessary to:
-
Fulfill your orders
-
Meet legal or tax requirements
-
Resolve disputes
-
Enforce our policies
Your Rights
If you reside in certain jurisdictions (such as California or the European Union), you may have the right to:
-
Access the personal data we hold about you
-
Request corrections or deletion
-
Opt out of certain uses of your information
​
To exercise these rights, please email us at: contact@murcmerch.com
Children’s Privacy
We do not knowingly collect personal information from anyone under the age of 13. If we learn that we have collected data from a minor, we will delete it promptly.
Security
We implement reasonable safeguards to protect your personal information. However, no method of data transmission over the internet is completely secure.
Changes to This Policy
We may update this Privacy Policy at any time. Any changes will be posted here with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at: contact@murcmerch.com